DRGNFSH

Continuum Studios Privacy Policy

Continuum Studios Privacy Policy

Effective Date: [07/15/2026]

Last Updated: [07/15/2026]

This Privacy Policy explains how Dragonfish Entertainment LLC, doing business as DRGNFSH ("we," "us," "our," or "DRGNFSH"), collects, uses, shares, and protects information when you use Continuum Studios (the "Service").

By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Plain-Language Summary

Here's the short version. The full policy below is the binding document, but here's the spirit of how we handle your information:

  • We collect what we need to run the Service: your email, your subscription status, the content you create, and basic usage data. Nothing more.

  • We don't sell your data. Not to advertisers, not to data brokers, not to anyone.

  • We don't use your manuscripts to train AI. Your creative work is yours alone. We don't read it, scan it for marketing insights, or feed it into any model.

  • We use trusted third parties to operate Stripe for payments, Supabase for data storage, Anthropic for AI processing, and Vercel for hosting. Each of these handles only what they need to handle.

  • You can see, export, or delete your data anytime. It's your information. You're in charge of it.

  • We protect your data with reasonable security measures. No system is perfectly secure, but we take the safety of your work seriously.

If you read nothing else, read that.

2. Information We Collect

Information You Provide Directly

Account Information:

  • Email address

  • Password (stored as an encrypted hash; we cannot see your actual password)

  • Display name or username, if you choose to provide one

Subscription and Payment Information:

  • Subscription tier and add-ons

  • Billing history (managed through Stripe)

  • Last four digits of payment card and card brand (Stripe stores the full card information; we never see or store your full card number)

Your Content:

  • Manuscripts, project files, canon documents, character notes, and session histories you create or upload

  • Prompts and messages you send to the AI

  • AI-generated responses associated with your account

Communications:

  • Emails or support messages you send us

  • Feedback, survey responses, or beta test reports you submit

Information Collected Automatically

Usage Data:

  • Pages or features you access within the Service

  • Session activity (when you log in, how long you're active, which projects you work on)

  • General usage patterns (e.g., number of messages, total word count)

Device and Technical Data:

  • IP address (for security and rate-limiting purposes)

  • Browser type and version

  • Operating system

  • Device identifiers (for fraud prevention)

Cookies and Similar Technologies

We use a small number of essential cookies and similar technologies to:

  • Keep you logged in across sessions

  • Remember your preferences

  • Prevent fraud and abuse

  • Measure basic usage patterns

We do not use third-party advertising cookies. See Section 8 for cookie details.

Information We Do NOT Collect

We do not collect:

  • Your full payment card information (Stripe handles this directly)

  • Biometric data

  • Precise location data (we may use general IP-based location for fraud prevention only)

  • Information from other accounts or platforms not connected to the Service

3. How We Use Your Information

We use the information we collect to:

Operate the Service

  • Provide AI-powered editorial assistance

  • Save your projects, sessions, and content

  • Maintain your account and subscription

  • Process payments through Stripe

Communicate With You

  • Respond to support requests

  • Send service-related notifications (billing receipts, password resets, security alerts)

  • Notify you of changes to the Service, Terms, or Privacy Policy

  • Send occasional product announcements (which you can opt out of)

Improve the Service

  • Understand which features are most useful

  • Diagnose technical problems

  • Develop new features (using aggregated, non-identifying patterns only)

Protect the Service and Users

  • Detect and prevent fraud, abuse, and unauthorized access

  • Enforce our Terms of Service and Acceptable Use Policy

  • Comply with legal obligations

What We Do NOT Use Your Information For

  • We do NOT use Your Content to train AI models, ours or anyone else's

  • We do NOT sell your information to third parties

  • We do NOT share your information for advertising purposes

  • We do NOT read your manuscripts except as needed to provide support you request, address security incidents, or comply with legal obligations

4. How We Share Information

We share information only with trusted service providers who help us operate the Service, and only the minimum information necessary. Our current service providers include:

| Provider | What They Receive | Purpose |

|---|---|---|

| Stripe | Email, billing details, payment information | Process subscription payments |

| Supabase | Account data, Your Content, session history | Database and authentication |

| Anthropic | Prompts and conversation context | AI response generation |

| Vercel | Service traffic and technical logs | Hosting infrastructure |

| Replit (if applicable) | Service traffic and technical logs | Hosting infrastructure |

| Email service provider (if applicable) | Email address | Transactional emails |

Each of these providers is contractually required to handle your data in accordance with their own privacy and security obligations. We do not share information with these providers beyond what they need to perform their function.

Anthropic and Your Content

When you interact with the AI, your messages and the relevant project context are transmitted to Anthropic's API to generate a response. Anthropic's API processes this content without using it to train their models under their commercial API terms. You can review Anthropic's commercial privacy practices at https://www.anthropic.com.

Legal Disclosures

We may share information when legally required, including:

  • In response to valid court orders, subpoenas, or law enforcement requests

  • To protect the rights, property, or safety of DRGNFSH, our users, or others

  • To investigate fraud, security issues, or violations of our Terms

We will challenge overbroad legal requests when reasonable and notify users of legal demands affecting their data when permitted by law.

Proactive Reporting of Serious Harm

In addition to responding to legal process, we may proactively report user information to law enforcement or other authorities when we reasonably believe a user's activity:

Constitutes a federally reportable offense (such as CSAM, which we are legally required to report)

Indicates imminent risk of serious physical harm to the user or others

Involves criminal conduct of a serious nature

Reports may include account information, message content, IP addresses, and other relevant data. We will not provide advance notice to users when we believe notice would impair an investigation or enable further harm.

Business Transfers

If DRGNFSH is acquired, merged, or sells substantially all its assets, user information may be transferred as part of that transaction. You will be notified of any such change and given the opportunity to delete your account before the transfer takes effect.

5. How Long We Keep Your Information

Active Accounts:

We retain your information for as long as your account is active.

Cancelled or Closed Accounts:

  • Your Content remains accessible to you in read-only mode for 90 days after cancellation

  • After 90 days, Your Content is permanently deleted from our active systems

  • Account metadata (email, billing history) is retained for up to 7 years for tax, legal, and accounting purposes

  • Anonymized usage statistics may be retained indefinitely

Backups:

Deleted information may persist in encrypted backups for up to 60 days before being purged from all backup systems.

Legal Holds:

If we are subject to a legal hold, retention or investigation request, we may retain relevant information longer than the periods above.

6. Your Rights and Choices

Universal Rights

Regardless of where you live, you can:

  • Access your account information at any time through the Customer Portal

  • Export Your Content at any time (we support standard formats)

  • Correct inaccurate information by updating your account

  • Delete your account and Your Content

  • Opt out of non-essential email communications

  • Contact us with privacy questions

European Economic Area (GDPR) Rights

If you are in the EU, UK, or EEA, you also have the right to:

  • Request a copy of your personal data in a portable format

  • Request restriction of processing

  • Object to certain types of processing

  • Lodge a complaint with your local data protection authority

Our legal basis for processing your data is:

  • Contract: Processing necessary to provide the Service you subscribed to

  • Legitimate interest: Operating, improving, and securing the Service

  • Consent: For marketing communications (which you can withdraw at any time)

  • Legal obligation: Compliance with applicable law

California (CCPA/CPRA) Rights

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share

  • Request deletion of your personal information

  • Opt out of the "sale" of personal information (note: we do not sell personal information)

  • Opt out of "sharing" for cross-context behavioral advertising (we do not do this either)

  • Non-discrimination for exercising your privacy rights

To exercise California rights, contact us at contact@ContinuumStudios.ai.

Other U.S. State Laws

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have similar rights. We honor verified requests under all applicable state laws.

How to Exercise Your Rights

To exercise any of these rights:

  • Use the Customer Portal where possible (for access, export, and deletion)

  • Email contact@ContinuumStudios.ai with the subject line "Privacy Request"

  • We will respond to verified requests within 30 days (or as required by applicable law)

We may need to verify your identity before fulfilling certain requests.

7. Security

We use reasonable technical and organizational measures to protect your information, including:

  • Encryption in transit: All data transmitted between you and the Service uses HTTPS/TLS

  • Encryption at rest: Your data is encrypted on our database servers

  • Access controls: Only authorized DRGNFSH personnel can access user data, and only when necessary

  • Authentication: Passwords are stored as cryptographic hashes (we cannot see your password)

  • Payment security: Stripe is PCI-DSS compliant; we never see or store full card details

  • Row-level security: Database policies ensure users can only access their own data

  • Backup and recovery: Regular encrypted backups protect against data loss

Honest disclosure: No system is perfectly secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security. If we ever experience a data breach affecting your information, we will notify you in accordance with applicable law.

You can also protect yourself by:

  • Using a strong, unique password

  • Keeping your account credentials confidential

  • Notifying us immediately if you suspect unauthorized access

8. Cookies and Tracking Technologies

We use a small number of cookies and similar technologies to operate the Service.

Essential Cookies

These cookies are required for the Service to function and cannot be disabled:

  • Session cookies keep you logged in

  • Security cookies prevent fraud and unauthorized access

  • Preference cookies remember your settings

Analytics

We use minimal analytics (built into Vercel and Supabase) to understand basic usage patterns. This data is aggregated and does not identify individual users.

What We Do NOT Use

  • We do NOT use third-party advertising cookies

  • We do NOT use tracking pixels for ad networks

  • We do NOT use cross-site tracking technologies

  • We do NOT participate in ad auctions or behavioral advertising

Your Choices

Most browsers allow you to control cookies through their settings. Disabling essential cookies may prevent the Service from functioning correctly.

9. Children's Privacy

The Service is not intended for or directed to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we learn that we have collected personal information from a minor, we will delete that information promptly. If you believe we may have collected information from a minor, please contact us at contact@ContinuumStudios.ai.

10. International Users and Data Transfers

Continuum Studios is operated from the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the United States and other jurisdictions where our service providers operate.

By using the Service, you consent to this transfer. We rely on legally recognized mechanisms (such as Standard Contractual Clauses) to ensure that international data transfers comply with applicable law.

11. Third-Party Links and Services

The Service may contain links to third-party websites or services not operated by DRGNFSH. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

When we make material changes:

  • We will post the updated policy with a new "Last Updated" date

  • We will notify active users by email at least 14 days before changes take effect

  • For changes that materially affect your rights, we may require renewed consent

Continued use of the Service after the effective date of changes constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy, to exercise your privacy rights, or to report a concern:

Dragonfish Entertainment LLC

Email:contact@ContinuumStudios.ai

Website: continuumstudios.ai

For privacy-specific inquiries, please use the subject line "Privacy Request" so we can route your message appropriately.

Your work, your voice, your story — these are yours. We're just the room you do the work in. We take that trust seriously, and we'd rather you understand exactly what happens with your data than have to guess. If anything in this policy is unclear, reach out. We'll explain.

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